Japan is known for its meticulous business etiquette, and one of the most important rituals is the proper exchange of business cards, or meishi. Mastering this practice ensures you leave a positive impression in professional settings.
I first learned about business card etiquette during my company’s freshman orientation. In Japan, meishi are exchanged at the very start of a meeting, so always have your cards ready in a proper business card holder—keeping them loose in a wallet or pocket is considered impolite.
The proper way to exchange business cards
1. Hierarchy matters – When meeting multiple people, cards are exchanged in order of rank, starting with the highest-ranking person.
2. Present with both hands – Hold your card with both hands, fingers gripping the edges, and offer it while making a slight bow.
3. Receive with both hands – Accept the other person’s card respectfully, ensuring it stays below chest level as you examine it.
4. Simultaneous exchanges – If exchanging cards at the same time, use your right hand to give and your left hand to receive.
5. Treat the card with respect – Never immediately put the card in your wallet or pocket. If seated at a table, place the card in front of you, aligning them to match the seating arrangement when meeting multiple people.
In many international settings, I’ve noticed that business cards are often exchanged more casually, sometimes with one hand. Experiencing this contrast deepened my appreciation for the Japanese approach, where the exchange is not just a formality but a way to show respect and attentiveness to the person you’re meeting.
Mastering meishi etiquette can help you navigate Japan’s business world with confidence. Follow these unspoken rules, and you’ll leave a lasting, professional impression.